Aspect Announces Strategic Partnership With Intech

Partnership Enables Aspect to Provide Unified Communications Solutions in Puerto Rico, the Caribbean and Central America

SAN JUAN, PUERTO RICO, Oct 28, 2008 (MARKET WIRE via COMTEX) -- Aspect, a unified communications and contact center software and services provider, today announced it has formed a strategic partnership with Intech (Integration Technologies Corp.), an information technology consulting and integration firm. Under the terms of the agreement, Intech will distribute and implement Aspect solutions to enable enterprises and contact centers throughout Puerto Rico, the Caribbean, and Central America to achieve strategic business objectives by leveraging unified communications (UC) technologies. Intech is a Microsoft Gold Certified Partner and will be working closely with Aspect to deploy Microsoft Office Communicator and the Aspect all-in-one, contact center solution, Aspect(R) Unified IP(TM), in enterprises across the CALA region.

"The impressive line of products that Aspect provides is enabling us to meet the technology and business process requirements of our customers," said Henry Gordillo, president, Intech. "Companies in our region are really looking at the value that a unified approach can bring to the contact center, and when coupled with a strong unified communications strategy, our customers will be able to streamline communications processes and see significant benefits in productivity and customer satisfaction. Together with Aspect, we are seeing significant opportunities to deliver advanced unified communications and contact center technologies to help our customers grow and improve their businesses." [...]

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